Questions, answered.
Everything you might want to know before your first clean.
Download the clickNclean app, pick your service, choose a date and time, and confirm. The whole thing takes a couple of minutes — no phone calls needed.
We're live in Jodhpur right now, with more cities on the way. Open the app and enter your address to see live coverage in your area.
Pay securely in the app through Razorpay, using UPI, cards, or net banking. Where it's offered for your booking, you can also choose "Pay on service" and pay in cash once the job is done.
Yes. From your order detail in the app, you can cancel free of charge until we accept your booking, and reschedule free of charge until a professional is assigned. After that, contact us through the app's support. Late cancellation charges may apply, as set out in our Refund & Cancellation Policy.
Every professional is background-checked, trained, and ID-verified before they take jobs. On the day, they start and end your visit with an OTP.
It's a one-time code you share to mark the visit as started and completed. It confirms exactly who arrived and when the work actually began and ended.
Reach out through the app's support and we'll make it right. Let us know promptly so we can review the visit and follow up.
When a paid booking is cancelled, the amount is kept as credit on your clickNclean account and adjusted against your next booking. If you'd rather have the money back, contact us through the app's support and we'll refund it to your original payment method.
Each service listing notes what the pro brings and anything you should have on hand. Check the service detail in the app before booking.
It depends on the service and its pricing model. The app shows the scope and any minimums for each service before you confirm.
Still have a question?
Our team is happy to help.